Terms & Conditions

Welcome to

Prime Rental Cars USA

. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Terms

By renting a vehicle from Prime Rental Cars USA, you agree to the terms outlined in this agreement.We reserve the right to update or modify these terms at any time without prior notice.

2. Eligibility

You must be at least 21 years of age and possess a valid driver's license to rent a vehicle.Certain vehicles may have higher age restrictions.

3. Rental Process

All rentals are subject to availability.A valid credit or debit card is required at the time of booking and pickup.Renters are responsible for returning vehicles in the same condition as when they were picked up, with all accessories intact.

4. Payment Terms

Full payment is required at the time of booking, unless otherwise specified.Prices are subject to change based on vehicle availability, time of booking, and other factors.Late returns may incur additional fees.

5. Insurance and Liability

Renters are required to have valid insurance coverage. Insurance options are available at the time of booking.Renters are liable for any damage to the vehicle not covered by insurance or a waiver.In case of an accident, the renter must notify us immediately and follow the necessary reporting procedures.

6. Cancellations and Refunds

Cancellations made more than 24 hours prior to the scheduled rental time are eligible for a full refund.Cancellations made within 24 hours of the rental time may be subject to a cancellation fee.Refunds for no-shows or early returns are not provided.

7. Prohibited Use

Vehicles may not be used for illegal purposes, races, towing, or off-road driving.Violations of these terms may result in additional fees or immediate termination of the rental agreement.

8. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy for more details on how we handle your personal information.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the state in which the vehicle is rented.

10. Contact Information

For any questions or concerns regarding these terms, please contact us at:

Email: [email protected]

Phone: (815) 209-7654

Get In Touch

Address Office : 1600 W. Lane Rd., Machesney Park, IL 61115

Availability Based on Appt. Only

Phone Assistance Hours :

Mon – Sun Available 24/7

Chicago, IL, USA

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